Network & Telecom Nova Scotia Reviewed

Contact Centre as a Service

Town of Antigonish

Town of Antigonish

via Town of Antigonish

Posted Aug 18, 2026
Due Oct 6, 2026
Contact Centre as a Service cloud contact centre IVR $25K – $100K

Brief Description

The Town of Antigonish is procuring Contact Centre as a Service (CCaaS). The opportunity covers the provision of a hosted contact centre service.

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Description: RFP - Contact Centre as a Service Weblink: https://procurement-portal.novascotia.ca/tenders/Doc3147930610

This bid is 96% technology related

A strong match for technology vendors

Why we classified this as tech

Contact Centre as a Service is a cloud-based telecommunications and customer-contact platform, typically including hosted telephony, routing, IVR, and agent tools. This is a competitive RFP for a technology service that IT and telecom vendors can bid on.

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Deadline: Oct 6, 2026 at 1:00 PM ET

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