Web & Digital Quebec Reviewed

Conducting User Testing with Customers from a Customer Experience Perspective (French)

CanadaBuys

Commission des normes, de l'équité, de la santé et de la sécurité du travail

via CanadaBuys

Posted Oct 6, 2026
Due Nov 2, 2026
$25K – $100K

Brief Description

The CNESST is seeking a specialized provider to conduct user testing with its client population, supporting improvements to the digital customer experience. The work will be performed remotely on an as-needed basis.

Read the full description from the source

Appel d'offres de services professionnels à exécution sur demande (adjudication selon le prix ajusté le plus bas), dossier no 703101529. La CNESST souhaite recourir à un prestataire de services spécialisé dans la réalisation de tests utilisateurs auprès de la clientèle dans une optique d'expérience client. Le contrat débutera vers le 1er janvier 2027 pour se terminer vers le 31 décembre 2029. Les travaux auront lieu à distance.

Originally in French — translated to the best of our knowledge. View source for official details.

This bid is 100% technology related

A strong match for technology vendors

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This bid was reviewed by our research team and we believe it is a legit tech bid.

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Deadline: Nov 2, 2026 at 12:00 AM ET

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