RFI - Lone Worker Devices & Live Monitoring Services

The Inspections Unit of the Ministry of Finance (“the Ministry”) requires lone worker devices and associated live monitoring services to support staff conducting unannounced inspections across Ontario. These inspections are a key compliance and enforcement activity aimed at deterring tax evasion and other non-compliance under the Fuel Tax Act, Gasoline Tax Act, and Tobacco Tax Act. Given the nature of this work and the potential for confrontational or unpredictable situations, inspector safety is a critical priority. Lone worker devices, combined with 24/7 live monitoring services, provide an added layer of protection through real-time location tracking, emergency alert capabilities, and rapid escalation and response when required, helping to mitigate risks associated with working alone in remote or higher-risk environments. The Ministry is issuing this Request for Information (“RFI”) to seek market information regarding commercially available lone worker devices and associated live monitoring services to support approximately 28 inspectors conducting field inspections throughout Ontario. The Ministry is particularly interested in solutions that include wearable devices, GPS location tracking, SOS/emergency alert functionality, automatic fall detection and/or man-down detection, satellite connectivity for areas with limited cellular coverage, two-way communication capabilities, real-time monitoring services, and administrative and reporting functionality. Suppliers are encouraged to identify any additional features that may enhance worker safety and operational effectiveness. This bid is researched and provided for information purposes only . To participate in this bid opportunity, interested vendors are required to visit Ontario.ca/Tenders for further information. Use Ontario Tenders Portal search criteria to locate the bid.