Software Development Alberta Reviewed

BMC Helix Service Management (Remedy)

Alberta Purchasing Connection

City of Calgary

Alberta, Calgary, Alberta

Added Oct 22, 2026
Deadline not listed — confirm on the original posting
BMC Helix BMC Remedy ITSM $500K+

Brief Description

The City of Calgary is procuring BMC Helix Service Management (formerly BMC Remedy), an IT service management platform used to support integrated workflows across multiple business units. The scope includes software subscription licensing, updates, support, professional services, and training.

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Scope of Work: BMC Helix Canada Inc. will provide software subscription licensing, updates, support, professional services, and training for the BMC Helix solution (formerly BMC Remedy). This IT Service Management platform is critical to The City’s operations and ensures continuity of integrated workflows across multiple business units.

This bid is 90% technology related

A strong match for technology vendors

Why we classified this as tech

This is a subscription, updates, support, and services procurement for BMC Helix, an IT service management software platform. No explicit sole-source or non-bid notice is stated.

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