Privacy Policy

Your privacy is important to us. This policy explains how we handle your data.

Last updated: January 30, 2026

1. Introduction

TechBids.ca ("TechBids", "we", "us", or "our") is operated from Ottawa, Ontario, Canada. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website at techbids.ca (the "Site") or use our subscription services (the "Services"). By accessing or using the Site or Services, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

When you register for an account, subscribe to our Services, or contact us, we may collect:

  • Full name
  • Email address
  • Company name (optional)
  • Billing information (processed securely by Stripe; we do not store your full credit card number)
  • Any other information you choose to provide in communications with us

2.2 Information Collected Automatically

When you visit our Site, we may automatically collect:

  • IP address and approximate geographic location
  • Browser type and version
  • Operating system
  • Pages visited, time spent on pages, and referring URLs
  • Device identifiers

2.3 Cookies and Tracking Technologies

We use essential cookies to maintain your session and preferences. We may also use analytics cookies to understand how visitors interact with our Site. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services
  • Process your subscription and billing
  • Send you daily bid notifications and email briefs you have opted into
  • Respond to your inquiries and provide customer support
  • Send important service-related communications (e.g., changes to our Terms, billing confirmations)
  • Analyze usage patterns to improve the Site and Services
  • Prevent fraud and ensure the security of our platform
  • Comply with legal obligations

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We use trusted third-party providers to help operate our business, including Stripe for payment processing and email delivery services. These providers only access your data as needed to perform services on our behalf and are contractually obligated to protect it.
  • Legal Requirements: We may disclose your information if required to do so by law, regulation, legal process, or governmental request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
  • With Your Consent: We may share your information for any other purpose with your explicit consent.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • SSL/TLS encryption (256-bit) for all data transmitted between your browser and our servers
  • Secure password hashing
  • Regular security updates and monitoring
  • PCI-compliant payment processing through Stripe (we never store your full credit card details)

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining best practices.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Services. If you cancel your subscription or request account deletion, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal, accounting, or regulatory purposes.

7. Your Rights

Under applicable Canadian privacy legislation (including PIPEDA), you have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request that we correct any inaccurate or incomplete personal information
  • Deletion: Request that we delete your personal information, subject to certain legal exceptions
  • Withdraw Consent: Withdraw your consent to the processing of your personal information at any time
  • Opt-Out: Unsubscribe from marketing emails at any time using the link in any email we send

To exercise any of these rights, please contact us at admin@techbids.ca.

8. Third-Party Links

Our Site may contain links to third-party websites, including government procurement portals. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this page periodically. Your continued use of the Site or Services after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

TechBids.ca

350 Legget Drive, Ottawa, ON, Canada

Email: admin@techbids.ca